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Need help?

If you need help, please call

0345 030 7308 or use Help & Support.


Our phone lines are open:

Monday to Friday 8:00am – 8:00pm

Saturday 8:00am – 6:00pm

Sunday 10:00am – 4:00pm

Bank Holidays 10:00am – 4:00pm


Our opening hours may be different depending on which team you need to speak to. For our joint protection, telephone calls may be recorded and/or monitored. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.

Your data

Find out how we use your data and how to contact us with any queries.

How we process your data

Your data

The data controllers responsible for processing this personal information are Aviva insurance Limited as the insurer of the product and Aviva UK Digital Limited who is responsible for the sale and distribution of the product

If you have any questions about how we use personal information, or if you want to exercise your rights about your data, please contact our Data Protection Officer by either emailing them at DATAPRT@aviva.com or writing to them at

Aviva
Pitheavils
Perth
PH2 0NH

We will use this information you have given us to decide if we can offer you insurance and to generate a quote for you. We will need to share this information within the Aviva Group and with our reinsurers and other specific third parties for this purpose. See the Privacy Notice section in the Important Information for the product, for more about how we share your personal data within the Aviva Group.